The Mastermind Group (TMG), offers its corporate customers and their end-users (collectively known as "Subscribers"), the Mastermind Ideas and Initiative Planning System (MiPS) as a means to assist in improving their planning and implementation of Information Technology related projects.

To ensure the appropriate use of this Software as a Service (SaaS) application, TMG has developed an Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each subscriber's respective service agreement and is intended as a guide to the subscriber's rights and obligations when using MiPS and related TMG services. This AUP may be revised, without notice, at any time, at the sole discretion of TMG and subscribers notify accordingly.

It is the subscribers' responsibility to ensure that they comply with the latest edition of the AUP at any given time.

We have adopted a philosophy that assumes the honesty and good intent of our subscribers, therefore MiPS is provided in as unrestricted a manner as possible to allow the richest application experience possible.

In the event of a breach of this policy, TMG reserve the right to terminate the service with immediate effect, without recompense and delete any files held on our MiPS servers.

As Network Administrators, TMG reserve the right to monitor any or all traffic directly generated by MiPS at any time and for whatever reason at our sole discretion without notice or notification as we may deem appropriate.

MiPS Accounts

1. Login names and passwords must be kept secret and not be communicated to any third party. For ease of use, TMG recommends that accounts created in MiPS follow the same format as corporate internal accounts or email addresses to minimise support issues arising from people forgetting their user Ids and passwords. TMG must be notified immediately if they are compromised. If someone were to gain access to your account password, they could tamper with your data. If you change your password, please keep a note of it as TMG staff cannot gain access to changed passwords but is able to reset them.
   
   
2. Standard accounts are for a single user only. Users may only have one MiPS account but may have several roles defined within MiPS.
   

   MiPS General

3. Subscribers will be responsible for the content of their Ideas and Initiatives, including obtaining the legal permission for any works they include and ensuring that the contents of these do not violate Australian law.


4. TMG reserve the right, without notice or explanation, to remove material which does not comply with company policy, such as material of an adult nature or pirated software.


5. Subscribers will be held solely responsible for any defamatory, confidential, secret or other proprietary material stored in MiPS.TMG reserve the right to suspend any corporate MiPS service if any such material is stored in the system.


6. Technical Support will only be provided for registered users of MiPS and those that have attended the training sessions scheduled as part of the initial configuration and activation of MiPS.


7. TMG has the sole responsibility for ensuring that any data stored in MiPS is suitably backed-up.


8. TMG will accept no responsibility whatsoever for loss of data or information resulting from the use of MiPS.


9. If the account is suspended for any reason, such as non-payment, access to MiPS will be suspended.


10. Subscribers must notify TMG immediately if registered MiPS users no longer require access to MiPS or if new staff require access.




Technical Support

• Technical Support exists for the benefit of MiPS customers, providing support for questions relating directly to this service. Technical support is here to provide the best service possible to our customers, but can, at times, be stretched by having to answer unnecessary calls. When contacting Technical Support, please ensure that you have all relevant details to hand, including details of any specific Error Messages encountered