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Performance Measurement
SLAM | Service Management | Data Intelligence| End User Computing |EATS
The Process Analyzer
Review and optimise your business processes with iET Process Analyzer.
The benefits of the iET Process Analyzer include:
- Transparent processes that allow you to detect and evaluate behaviour patterns in business processes.
- Guarantee that you will meet the agreed level of service quality through optimisation, controlling, monitoring and measuring process performance.
- Investigating possible causes of problems and develop corrective measures to continually improve your IT Service.
The Process Analyzer Features and Functionality include:
- Calculating key indicators
Measures the actual performance of IT business processes with the help of key indicators
- Dynamic process analyses
On-demand generation of ad-hoc analyses by easy drag -and-drop of relevant query criteria
- Multi-dimensional process analyses
Clear, graphical representation of complex scenarios in business processes
- Meaningful dashboards
Clear, intuitive management displays
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