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Risk & Security Management   

SLAM | Service Management | Data Intelligence| End User Computing |EATS


With the Solutions' Risk and Security Management component of iET ITSM, you can assess the areas where your business may be vulnerable, ensure the security of your IT assets, and adhere to compliance policies and standards.

 

The Benefits with the Risk and Security Management module include:

  • Ensuring the availability of mission-critical IT services by identifying and eliminating existing security risks.
  • Minimising risks and make educated decisions regarding security issues. External and internal security risks can be cost-efficiently managed.
  • Allowing the close co-operation between IT security and IT operations when completing tasks, such as implementing new devices and systems or executing changes.
  • Configuring risk management systems to comply with ISO 20000, ISO 27001, ITIL etc.
  • Meeting legal and regulatory requirements by tracking all changes and revisions.



The Risk and Security Management Features and Functionality includes:

  • Continuous Security Scans
    Automatic notification of vulnerabilities and risk assessment according to the CVSS-Standard
  • Analysis of Business Impact
    Evaluation of the technical risks regarding the availability of IT services, including assessment of potential damage to the company as well as the availability, confidentiality and integrity of the affected IT assets.
  • Repair Vulnerabilities
    The ability to see a description, view an assessment, and repair vulnerabilities is available with a click of your mouse.
  • Integration in CMS/CMDB
    Works with the iET CMDB to scan the system configuration and determine which devices and systems are affected by a potential threat.
  • Integration in Change Management
    Takes the defined maintenance window into account when initiating, categorizing and executing the 'Request for Change' to repair a vulnerability.
  • Follow-up Assessment of Measures
    Automatic feedback of reduced risks (lower CVSS values); revision-safe tracking of all actions.


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